SHIPPING

Prices shown includes shipping.

Local Shipping

All packages are shipped via our courier service partners and delivery will take 1-2 working days. Please take note that delivery lead times are just an estimate and they do not include internal order processing time of 1-2 working days.

International Shipping

Kindly email us at weave@theloomsworkshops.com.

 

RETURNS AND REFUNDS

a) Products

We work hard to ensure the items you have ordered are to your satisfaction. However, should you wish to return the item, please do so within 10 days of the dispatched date for Singapore orders (including self-collection orders).

You are required to notify us via email to check if the item is valid for return. The return address will also be given to you once your return request has been approved. Upon receiving confirmation from our customer service, the return item must be mailed out via Singpost registered article service. We will not be responsible for any lost mail send back through non-traceable mailing options. Do inform us via email once you have mailed out the item so we can keep a look out for your parcel.

b) Workshops

We do not provide refunds for workshops booked. However we realise life happens so email us should you require help in changing workshop booking dates or any other assistance.

 

For further enquiries with regard to Delivery, Return & Refund do write in to weave@theloomsworkshops.com.